1. Are all local authorities in Malaysia within the purview of the Ministry of Housing and Local Government (MHLG)?

All local authorities are within the purview of the respective State Governments. The duties of MHLG are to coordinate the LAs in terms of policy and law, advisory services including technical advice services and channelling allocations from the Federal Government.

2. How may the public lodge complaints regarding issues / problems faced in the LA's area?

The public can lodge a complaint directly to the Besut District Council.

3. Where may one obtain tenders and quotations issued by the MDB?

Fourteen (14) days of receipt of the completed form E along with the technical views of relevant departments.

4. How is the process of land planning and development carried out?

All tenders and quotations issued by MDB can be viewed and downloaded from the MDB Official Website on the Tenders & Quotations page or visit the Besut District Council

Solid Waste Collection

1. What are the actions that the public could undertake in the event the parties responsible for garbage clean-up fail to execute their tasks?

The public can lodge a complaint to the Besut District Council for immediate clean-up works.

Assessment Tax

1. What is meant by assessment tax/quit rent?

Assessment tax is a tax levied under section 141 for eligible buildings that are rated in the council areas including residential homes, business premises, industrial premises, buildings owned by the Federal government, state and other private agencies.

2. When are Assessment Tax bills issued and its payment deadlines?

Assessment tax bills are issued 2 times annually in which the first term is on 1 January and the second term on 1 July of each year. The deadline for payment of the first term is 31 March and the second on 31 October.

3. Where can Assessment tax bill payments be made?

Assessment tax payments may be made as follows: -

  • MDB Office Payment Counter
  • MDB Jerteh Branch Payment Counter
  • Bank Islam Malaysia Berhad (BIMB)
  • Bank Simpanan Nasional (BSN)

4. When can payments at the revenue counter be made?

Payment can be made on SUNDAYS – WEDNESDAYS : 8.00 am – 5.00 pm and THURSDAYS : 8.00 am – 3.30 pm.


1. What is the amount of compound that is imposed for each offence?

The Compounding of Offences By-Laws (UUK) has determined that each offence under Act 171 and the laws were made thereunder may be fined a maximum of RM250.00, whereas the Compounding of offences (Street, Drainage and Building) (Terengganu) By-Laws 1985 allocates a maximum compound amount of RM250.00 for offences under the By-Laws and RM500 for each offence under Act 133. For offences under the Road Traffic (Provision Regarding Car Parking Area) (MDB) Order 1993, the amount of a compound that may be imposed is at RM50.